Selection bias arises when the probability that an observation enters a dataset depends on variables related to the quantities of interest, leading to systematic distortions in estimation and uncertainty quantification. For example, in epidemiological or survey settings, individuals with certain outcomes may be more likely to be included, resulting in biased prevalence estimates with potentially substantial downstream impact. Classical corrections, such as inverse-probability weighting or explicit likelihood-based models of the selection process, rely on tractable likelihoods, which limits their applicability in complex stochastic models with latent dynamics or high-dimensional structure. Simulation-based inference enables Bayesian analysis without tractable likelihoods but typically assumes missingness at random and thus fails when selection depends on unobserved outcomes or covariates. Here, we develop a bias-aware simulation-based inference framework that explicitly incorporates selection into neural posterior estimation. By embedding the selection mechanism directly into the generative simulator, the approach enables amortized Bayesian inference without requiring tractable likelihoods. This recasting of selection bias as part of the simulation process allows us to both obtain debiased estimates and explicitly test for the presence of bias. The framework integrates diagnostics to detect discrepancies between simulated and observed data and to assess posterior calibration. The method recovers well-calibrated posterior distributions across three statistical applications with diverse selection mechanisms, including settings in which likelihood-based approaches yield biased estimates. These results recast the correction of selection bias as a simulation problem and establish simulation-based inference as a practical and testable strategy for parameter estimation under selection bias.

The letter comes after Benioff joked at a company event on Monday that ICE was monitoring international employees in attendance, sparking immediate backlash. Employees at Salesforce are circulating an internal letter to chief executive Marc Benioff calling on him to denounce recent actions by US Immigration and Customs Enforcement, prohibit the use of Salesforce software by immigration agents, and back federal legislation that would significantly reform the agency. The letter specifically cites the "recent killings of Renee Good and Alex Pretti in Minneapolis" as catalysts, calling them the "devastating indictment of a system that has discarded human decency." It's unclear how many signatories the letter has received so far. The letter, which has not been reported on previously, is being organized amid Salesforce's annual leadership kickoff event this week in Las Vegas.

The rapid expansion of cross-border e-commerce (CBEC) has created significant opportunities for small- and medium-sized sellers, yet financing remains a critical challenge due to their limited credit histories. Third-party logistics (3PL)-led supply chain finance (SCF) has emerged as a promising solution, leveraging in-transit inventory as collateral. We propose an advanced credit risk management framework tailored for 3PL-led SCF, addressing the dual challenges of credit risk assessment and loan size determination. Specifically, we leverage conditional generative modeling of sales distributions through Quantile-Regression-based Generative Metamodeling (QRGMM) as the foundation for risk measures estimation. We propose a unified framework that enables flexible estimation of multiple risk measures while introducing a functional risk measure formulation that systematically captures the relationship between these risk measures and varying loan levels, supported by theoretical guarantees. To capture complex covariate interactions in e-commerce sales data, we integrate QRGMM with Deep Factorization Machines (DeepFM). Extensive experiments on synthetic and real-world data validate the efficacy of our model for credit risk assessment and loan size determination. This study explores the use of generative models in CBEC SCF risk management, illustrating their potential to strengthen credit assessment and support financing for small- and medium-sized sellers.

Multiple Choice Question (MCQ) answering is a widely used method for evaluating the performance of Large Language Models (LLMs). However, LLMs often exhibit selection bias in MCQ tasks, where their choices are influenced by factors like answer position or option symbols rather than the content. This bias undermines the reliability of MCQ as an evaluation framework. Most existing selection bias metrics require answer labels and measure divergences between prediction and answer distributions, but do not fully capture the consistency of a model's predictions across different orderings of answer choices. Existing selection bias mitigation strategies have notable limitations: majority voting, though effective, is computationally prohibitive; calibration-based methods require validation sets and often fail to generalize across datasets. To address these gaps, we propose three key contributions: (1) a new unsupervised label-free Permutation Bias Metric (PBM) that directly quantifies inconsistencies in model predictions across answer permutations, providing a more precise measure of selection bias, (2) an efficient majority voting approach called Batch Question-Context KV caching (BaQCKV), to significantly reduce computational costs while preserving bias mitigation effectiveness, and (3) an unsupervised Low-Rank Adaptation (LoRA-1) fine-tuning strategy based on our proposed metric and the BaQCKV that mitigates selection bias, providing a computationally efficient alternative that maintains model generalizability. Experiments across multiple MCQ benchmarks demonstrate that our approaches reduce bias, increasing consistency in accuracy while minimizing computational costs.

We introduce SCUBA, a benchmark designed to evaluate computer-use agents on customer relationship management (CRM) workflows within the Salesforce platform. SCUBA contains 300 task instances derived from real user interviews, spanning three primary personas, platform administrators, sales representatives, and service agents. The tasks test a range of enterprise-critical abilities, including Enterprise Software UI navigation, data manipulation, workflow automation, information retrieval, and troubleshooting. To ensure realism, SCUBA operates in Salesforce sandbox environments with support for parallel execution and fine-grained evaluation metrics to capture milestone progress. We benchmark a diverse set of agents under both zero-shot and demonstration-augmented settings. We observed huge performance gaps in different agent design paradigms and gaps between the open-source model and the closed-source model. In the zero-shot setting, open-source model powered computer-use agents that have strong performance on related benchmarks like OSWorld only have less than 5\% success rate on SCUBA, while methods built on closed-source models can still have up to 39% task success rate. In the demonstration-augmented settings, task success rates can be improved to 50\% while simultaneously reducing time and costs by 13% and 16%, respectively. These findings highlight both the challenges of enterprise tasks automation and the promise of agentic solutions. By offering a realistic benchmark with interpretable evaluation, SCUBA aims to accelerate progress in building reliable computer-use agents for complex business software ecosystems.

Artificial Intelligence (AI) has transitioned from a futuristic concept reserved for large corporations to a present-day, accessible, and essential growth lever for Small and Medium-sized Enterprises (SMEs). For entrepreneurs and business leaders, strategic AI adoption is no longer an option but an imperative for competitiveness, operational efficiency, and long-term survival. This report provides a comprehensive framework for SME leaders to navigate this technological shift, offering the foundational knowledge, business case, practical applications, and strategic guidance necessary to harness the power of AI. The quantitative evidence supporting AI adoption is compelling; 91% of SMEs using AI report that it directly boosts their revenue. Beyond top-line growth, AI drives profound operational efficiencies, with studies showing it can reduce operational costs by up to 30% and save businesses more than 20 hours of valuable time each month. This transformation is occurring within the context of a seismic economic shift; the global AI market is projected to surge from $233.46 Billion in 2024 to an astonishing $1.77 Trillion by 2032. This paper demystifies the core concepts of AI, presents a business case based on market data, details practical applications, and lays out a phased, actionable adoption strategy.

Salesforce has slashed another 4,000 jobs from its customer support workforce as the tech giant doubles down on artificial intelligence, even as the company reports strong financial results. AI agents now reportedly handle about one million customer conversations. In a recent episode of The Logan Bartlett Show, CEO Marc Benioff justified the cuts by saying he "needs less heads" as Salesforce invests heavily in AI across its operations. Earlier this year, Benioff boasted that AI was already doing 30 to 50 percent of the work, which he framed as efficiency gains – a 17 percent cost reduction achieved after shedding 1,000 people in February. On Wednesday, the Slack owner reported revenue topped 10.2bn for the quarter ending July 31, up 10 percent from the same period last year.

Ho et. al (2024) attempts to estimate the degree of algorithmic progress from language models. They collect observational data on language models' loss and compute over time, and argue that as time has passed, language models' algorithmic efficiency has been rising. That is, the loss achieved for fixed compute has been dropping over time. In this note, I raise one potential methodological problem with the estimation strategy. Intuitively, if part of algorithmic quality is latent, and compute choices are endogenous to algorithmic quality, then resulting estimates of algorithmic quality will be contaminated by selection bias.

In the design of customer relationship management (CRM) systems, accurately identifying customer types and offering personalized services are key to enhancing customer satisfaction and loyalty. However, this process faces the challenge of discerning customer voices and intentions, and general pre-trained automatic speech recognition (ASR) models make it difficult to effectively address industry-specific speech recognition tasks. To address this issue, we innovatively proposed a solution for fine-tuning industry-specific ASR models, which significantly improved the performance of the fine-tuned ASR models in industry applications. Experimental results show that our method substantially improves the crucial auxiliary role of the ASR model in industry CRM systems, and this approach has also been adopted in actual industrial applications.

As e-commerce rapidly integrates artificial intelligence for content creation and product recommendations, these technologies offer significant benefits in personalization and efficiency. AI-driven systems automate product descriptions, generate dynamic advertisements, and deliver tailored recommendations based on consumer behavior, as seen in major platforms like Amazon and Shopify. However, the widespread use of AI in e-commerce raises crucial ethical challenges, particularly around data privacy, algorithmic bias, and consumer autonomy. Bias -- whether cultural, gender-based, or socioeconomic -- can be inadvertently embedded in AI models, leading to inequitable product recommendations and reinforcing harmful stereotypes. This paper examines the ethical implications of AI-driven content creation and product recommendations, emphasizing the need for frameworks to ensure fairness, transparency, and need for more established and robust ethical standards. We propose actionable best practices to remove bias and ensure inclusivity, such as conducting regular audits of algorithms, diversifying training data, and incorporating fairness metrics into AI models. Additionally, we discuss frameworks for ethical conformance that focus on safeguarding consumer data privacy, promoting transparency in decision-making processes, and enhancing consumer autonomy. By addressing these issues, we provide guidelines for responsibly utilizing AI in e-commerce applications for content creation and product recommendations, ensuring that these technologies are both effective and ethically sound.